Legal notice and terms of sale

Publisher	ORGANISATION DESTINÉE D’IMPACT
Legal form and capital	SARL au capital de 2 000 000 FCFA
Registered office	Riviera, Abidjan, Côte d’Ivoire
Registration	RCCM CI-ABJ-03-2021-B12-01689
Contact	support@leupmanager.com · +225 01 50 10 10 74
Host	LWS (Les Web Services) - www.lws.fr

Intellectual property: the software, the LeUpManager brand and the website content are protected; any unauthorised reproduction is prohibited.

1. Purpose

These terms govern the online sale of LeUpManager licences and services offered by ORGANISATION DESTINÉE D’IMPACT.

2. Offers and prices

Prices are shown in CFA francs (FCFA). Euro and dollar equivalents are indicative. The applicable price is the one displayed when the order is placed, after any promo code.

3. Order and payment

Payment is made online through the payment provider XPAYE (Mobile Money, Visa / Mastercard card, PayPal) and is charged in FCFA. The order is confirmed once the payment confirmation is received; a receipt is available in the customer area. Payment details are entered directly with XPAYE.

4. Delivery

Individual licence: the key is e-mailed and shown in the customer area as soon as payment is confirmed. Enterprise offer: set-up by our team within 2 working days. Support pack: requests credited immediately after payment.

5. Demo and withdrawal

A free 30-day demo lets you try the software before buying. As the licence key is digital content supplied immediately with the customer’s agreement, the customer acknowledges, to the extent permitted by applicable law, that they waive their right of withdrawal once the key is supplied.

6. Problems, support and refunds

If a key is not received, is faulty or was paid twice, contact support at support@leupmanager.com within 14 days: the request is examined case by case and a refund is made when the problem is attributable to us.

7. Licence

Use of the software is subject to the licence terms. An Individual licence is personal and limited to the stated number of devices.

8. Personal data

The processing of personal data is described in the privacy policy.

9. Governing law and disputes

These terms are governed by the law of the country of the publisher’s registered office. In case of dispute the parties first seek an amicable solution; failing that, the competent courts of the publisher’s registered office have jurisdiction, subject to mandatory consumer rules.

10. LaVenda: sellers, commission and payouts

A seller who collects sales through LaVenda accepts the following commission, taken from the price of each eligible sale: 10 %, reduced to 7 % once cumulative eligible sales exceed USD 5 000. The buyer’s Mobile Money payment fees are shown before payment; payouts by Mobile Money carry a fee of 2 % borne by the seller. The proceeds of a sale become available 3 days after payment, subject to refund or dispute; the minimum payout is 1 000 FCFA. These rates apply on the date of the sale and may be changed for future sales. Sales through an external ticketing service carry no commission.